Privacy & Security

Ace 8 Privacy Policy

Ace 8 is fully committed to protecting your personal information. This policy explains what data we collect, how it is used, and how your information is kept secure.

Last Updated: January 2026

Summary: ace 8 never sells your personal information to third parties. Your data is used solely to improve our services and meet legal obligations.

1. Introduction

Ace 8 (ace8.ws) is an online gaming and Sports Betting platform serving users in Bangladesh. We believe your privacy is a fundamental right, which is why ace 8's privacy policy has been built on complete transparency.

This privacy policy applies to the ace 8 website, mobile application, and all associated services. By using any ace 8 service, you agree to this privacy policy.

In this policy, "you" or "user" refers to any individual registered on or using the ace 8 platform. ace 8's privacy policy follows Bangladesh's data protection laws and international best practices.

2. What Information We Collect

Ace 8 only collects information that is strictly necessary. Collecting excessive or unnecessary personal data goes against our policy.

2.1 Directly Provided Information

Information you voluntarily provide when registering or using ace 8 services:

  • Full Name & Date of Birth
  • Email address and mobile number
  • Residential Address
  • National ID or passport number (for identity verification)
  • Payment details (bKash/Nagad/Rocket account number)

2.2 Automatically Collected Information

Information collected automatically while using the ace 8 platform:

  • IP address and device type
  • Browser Information & Operating System
  • Activity logs on the platform
  • Login & Logout Times
  • Gaming & Betting History
Data Type Purpose of Collection Retention Period
Identity Information Account Verification & Security 5 years after account closure
Transaction Information Financial Records & Fraud Prevention 7 years after account closure
Gaming History Service Improvement & Analytics For the Duration of the Account
Technical Data Security & Technical Support 90 Days

3. How Your Information Is Used

Ace 8 uses your information only for specified purposes. Your consent will be obtained before it is used for anything beyond those purposes.

  • Account Management: Your information is used for registration, login, and identity verification.
  • Service Delivery: Your information is needed to process betting, gaming, and payment services.
  • Customer Support: Your information is used to resolve issues and provide support.
  • Security Assurance: Data is analysed to detect and prevent fraud, money laundering, and unauthorised access.
  • Legal Obligations: Information is provided as required to meet requests from government or regulatory authorities.
  • Service Improvement: Data is used for analytical purposes to improve the user experience.
  • Contact: To send you promotional offers, service updates, or important notifications.

You are in control: You can unsubscribe from ace 8 promotional emails or SMS at any time by notifying our customer support.

4. Data Storage & Security

All ace 8 data is stored on secure servers. We use industry-standard security technology to protect your information.

4.1 Storage Method

  • All sensitive data is stored with AES-256 encryption.
  • Payment information is handled in accordance with PCI-DSS security standards.
  • Servers and databases undergo regular security audits.
  • Data backups are stored regularly in secure locations.

4.2 Retention Period

Ace 8 does not retain data beyond what is necessary. Once an account is closed, personal information is deleted after fulfilling any legal obligations. Financial transaction records are kept for a defined period as required by regulatory guidelines.

No data transmission over the internet is 100% secure. ace 8 applies the highest level of protection available, but absolute security cannot be guaranteed. Always keep your password confidential.

5. Who Your Data Is Shared With

Ace 8 never sells your personal information. Data may only be shared in the limited circumstances outlined below:

  • Payment Providers: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to complete transactions.
  • Legal Authorities: Information may be disclosed when required by court order, government directive, or investigation.
  • Technology Service Providers: Limited data is shared with trusted technology partners who support the operation of the ace 8 platform; they are not permitted to use this data for their own purposes.
  • Fraud Prevention: Certain information may be shared with regulatory authorities to help prevent money laundering or fraud.

Your information is not shared with any third parties beyond those listed above. All partners contracted with ace 8 are required to uphold the same privacy standards.

6. Cookie Policy

Ace 8's website and app use cookies and similar technologies. Cookies are small text files stored on your browser or device.

6.1 Cookie Types

  • Essential Cookies: These cookies are essential for the platform to function properly. Login sessions and security cookies fall under this category.
  • Functional Cookies: Used to remember your preferences, language, and other settings.
  • Analytics Cookies: Used to understand how users interact with ace 8, this data helps improve our services.

6.2 Cookie Control

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of some ace 8 services.

Please Note: ace 8 does not use third-party advertising cookies. Our cookies are strictly for platform functionality and security.

7. Security Measures

Ace 8 uses multiple layers of security to protect your data. Our security measures are outlined below:

  • SSL/TLS Encryption: All data transmitted across the ace 8 website and app is protected with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): Two-step verification is available to add an extra layer of security to your account.
  • Firewall & DDoS Protection: ace 8 servers are protected by advanced firewalls and cyber attack prevention systems.
  • Regular Audits: Systems are regularly tested by security specialists.
  • Employee Training: ace 8 employees receive regular training on data protection.

In the event of a data breach, ace 8 will promptly notify affected users and take all necessary steps to resolve the issue.

8. Your Data Rights

Every registered user on ace 8 has the following rights over their own information:

Right to Access
You have the right to know what information ace 8 holds about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Deletion
You may request the deletion of your data unless we are required to retain it by law.
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
Right to Portability
You can request a copy of your data in a machine-readable format.
Right to Object
You can object to your data being used for marketing or analytics purposes.

To exercise these rights support@ace8.ws Email us or reach out via live chat. ace 8 will respond within 30 business days.

9. Child Protection

Ace 8 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If it is found that anyone under the age of 18 has created an account on ace 8, that account and all associated data will be deleted immediately.

If you believe a minor is using ace 8, please support@ace8.ws to let us know. We will act promptly.

10. Policy Changes

Ace 8's privacy policy is reviewed on a regular basis and may be updated due to business changes, legal requirements, or service improvements.

For significant changes, you will be notified via your registered email and on the platform. The date of the latest update will always be shown at the top of this page.

Continued use of the service after any changes will be taken as your acceptance of the updated privacy policy.

11. Contact Us

If you have any questions, concerns, or requests regarding our privacy policy, please contact ace 8:

  • Email: support@ace8.ws
  • Live Chat: directly from any page on the ace 8 platform
  • Support hours: 24/7, all week in Bengali

Ace 8 aims to respond to any privacy-related request within a maximum of 30 business days.

Why Your Data Is Safe with ace 8

Ace 8 protects your privacy not just in words, but in practice. See our key security features below.

Data Sales Prohibited

Ace 8 never sells your personal information to third parties. This is a core principle — no exceptions.

256-bit SSL Encryption

Every transaction and piece of personal information on ace 8 is protected with the same level of encryption used by banks.

Two-Factor Security

Enable two-factor authentication on your ace 8 account to keep it even more secure.

Transparent Data Use

Ace 8 always makes it clear how your information is being used. There are no hidden agendas.

You're in Control of Your Data

You can view, correct, or request deletion of your data at any time. ace 8 responds promptly.

24/7 Support in Bengali

For any privacy-related questions, ace 8's dedicated support team is always here to help.

Your data is safe — join ace 8 today

Register with confidence, knowing ace 8 maintains a strict privacy policy. We are always committed to keeping your information safe.

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