Ace 8 Terms & Conditions

1. General Terms

Ace 8 (hereinafter referred to as the "Platform", "we", or "us") is an online gaming and Sports Betting service provider. These Terms and Conditions apply to the ace 8 website (ace8.ws), mobile application, and all associated services.

In these Terms and Conditions, "user", "you", or "member" refers to any individual who has registered on or is using the ace 8 platform.

Ace 8 reserves the right to update these terms and conditions at any time. Users will be informed via email or through the platform. Continued use of the service after any changes constitutes acceptance of the updated terms.

These terms and conditions are governed by the applicable laws of Bangladesh.

2. Account Registration

A valid account is required to use ace 8's services. The following conditions must be met at the time of registration:

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• All information provided during registration must be truthful, accurate, and complete.
• Ace 8 may request a copy of a national ID or passport at any time for identity verification purposes.
• Your account password must be kept strictly confidential. You must not allow any other person to access your account.
• The user is solely responsible for the security of their account.

3. Age Restrictions

Ace 8's services are strictly for individuals aged 18 and above. Minors are not permitted to create an account or play any games on ace 8.

Ace 8 may request relevant documentation for age verification at any time. Accounts may be temporarily suspended until age verification is completed.

Anyone found operating an account on behalf of a minor will face appropriate legal action, and all funds in the account will be forfeited.

4. Betting Policy

The following rules must be followed when placing bets on ace 8:

4.1 Placing Bets

• Once a bet is confirmed, it cannot be changed or cancelled.
• Ace 8 reserves the right to void bets placed on system errors or incorrect odds.
• Minimum and maximum bet limits are set individually for each game or event.

4.2 Odds Changes

In live betting, odds change in real time. The odds at the moment a bet is confirmed shall be considered final. If odds are displayed incorrectly due to a technical error, ace 8 reserves the right to void the affected bet.

4.3 Determining Results

Betting results will be determined based on the official results of the relevant sports authority. In the event of any dispute, ace 8's decision shall be final.

5. Deposits & Withdrawals

5.1 Deposits

• To deposit at ace 8, you must use an approved payment method such as bKash, Nagad, or Rocket.
• Minimum deposit amounts vary depending on the payment method.
• Deposits from third-party accounts will not be accepted.
• Ace 8 may place a hold on deposits in the event of suspicious transactions.

5.2 Withdrawal

• Withdrawals can only be made to the same payment account used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• Withdrawals are typically processed within 1–3 business days.
• Under its anti-money laundering policy, ace 8 reserves the right to verify any withdrawal.

6. Bonuses & Promotions

Ace 8 offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which are detailed on the respective offer page.

• Each bonus offer must be used within its specified validity period.
• Bonus funds cannot be withdrawn directly; wagering requirements must first be met.
• Claiming the same bonus more than once is strictly prohibited.
• If bonus abuse is suspected, ace 8 reserves the right to cancel the bonus and investigate the account.
• Ace 8 reserves the right to modify or cancel any bonus offer at any time without prior notice.

7. Prohibited Activities

The following activities are strictly prohibited on the ace 8 platform:

• Creating or operating multiple accounts.
• Opening an account using a false identity or another person's information.
• Attempting to abuse the bonus system or manipulate any game.
• Hacking, spreading viruses, or carrying out any form of cyberattack on ace 8 software.
• Using funds from money laundering or any illegal source on the platform.
• Harassing, threatening, or deceiving other users.
• Placing bets using automated bots or software.

8. Account Closure & Suspension

Ace 8 may suspend or close accounts in the following circumstances:

• In cases of violation of the terms and conditions.
• Failure to complete identity verification or providing false information.
• In cases involving suspicious financial activity.
• For accounts that have been inactive for an extended period (12 months or more).
• At the user's own request.

Users may also request account closure at any time through customer support. Any verified balance remaining will be refunded after the account is closed.

9. Limitation of Liability

Ace 8 will not be held liable for the following:

• Issues caused by loss of internet connection.
• Losses resulting from the user's own account credentials being compromised.
• Delays or failures on the part of third-party payment providers.
• Unexpected technical issues beyond ace 8's control.

Ace 8 is committed to providing the highest quality service; however, technical issues may occasionally cause disruptions. In such cases, ace 8 will resolve the problem as quickly as possible.

10. Privacy

Ace 8 places the highest importance on protecting users' personal information. For full details on how your data is collected, stored, and used, please refer to our Privacy Policy page.

Ace 8 never sells your personal information to third parties. However, information may be disclosed to authorities when required by law.

11. Changes to Terms

Ace 8 reserves the right to modify these terms and conditions, in whole or in part, at any time. In the event of any changes:

• Registered users will be notified by email at least 7 days before any changes take effect.
• A notice will be displayed on the platform's homepage.
• Continued use of the service after any changes have been made will be deemed acceptance of the updated terms.

12. Contact Us

If you have any questions or comments about these Terms and Conditions, please contact us:

• Email: support@ace8.ws
• Live Chat: Click the chat icon in the bottom-right corner of any page on the platform.
• Support hours: 24 hours a day, 7 days a week.

The ace 8 customer support team provides assistance in Bengali, so feel free to reach out in Bengali.